What is your current role like? What about it makes you want to get up in the morning?
My current role can be stressful but equally rewarding. The strive to help the team have good positive days, as well as the stores and our clients have successful growth is really what motivates me. When a team member pushes themselves to a new level, this is what makes it all worthwhile.
What is the best career decision you ever made? Believing in yourself and backing yourself, even when you have the bad days, because there will always be those too! Also going into business with Grace, my business partner.
How has the industry changed since you started?
Yes, the pandemic was a massive challenge. We had to let everyone go, except 3 of us, and were able to bring all staff members back when stores reopened!
That was important to us not to lose anyone.
What has been your biggest success factor?
Watching the growth of our team members. We are very lucky with our team! Also having over 10 employees that are happy in their job.
Do you feel like you’re making a difference in your job?
Yes, I am a people person, so meeting stores, either old or new customers is a part I very much enjoy! I also like to be there if any of our team has any problems or challenges.
What is the best bit of advice you have for someone looking to move into this area?
Be prepared to learn everyday! You will never know it all, just keep learning. Also patient.
Where do you see the industry going in the future? I see instore shopping coming back as big as before.
What professional associations are you a member of? Image Business Club
Is there a quote that motivates you?
What is for you will not pass you by or Be someone’s rainbow in a dark cloud
Who inspires you?
Honestly, my mother and granny… Sometimes people’s strength is shown by the hand they were dealt. Both of these amazing hard working women gave me my work ethic.